Ltd. "FS Noma" Booking Terms and Conditions
The booking of cars can be done on the Ltd. "FS Noma" Internet website www.fsnoma.lv, by filling out the booking application and receiving booking confirmation, or alternatively by calling at +371 29122000 or sending a request to the e-mail address info@fsnoma.lv and reaching an agreement on the booking terms and conditions. If the client wishes to use the car already starting the day of booking, this can be done only by a phone call.
Car rental agreement
When
booking the car, the client confirms that he has familiarised himself with the
General Terms and Conditions of the Car Rental Agreement, and agrees to be
bound by them in case the client and the car rental office enter into Car
Rental Agreement.
Car
Rental Agreement consists of General Terms and Conditions, which are identical
for all rental agreements, and Special Terms, which identify the specific car,
the services selected by the renter, as well as comprise other essential terms
agreed upon by the contracting parties.
Booking
of a car is not an automatic guarantee that a Car Rental Agreement will be
executed. Car Rental agreement is deemed executed at the moment when the
contracting parties have reached the final agreement on the rental car, rental
fees and additional services, as well as other essential terms of the
agreement, and have countersigned the Car Rental Agreement.
Rental car
When
the car is booked, it is the vehicle class that is confirmed, without
specifying the car make and/ or model. The car make and model is specified when
the contracting parties sign the Car Rental Agreement.
Additional equipment
When
booking the car, the client requests the desirable additional equipment; he may
also have specific requirements. This is the available standard additional
equipment: child car seat, video recorder, tablet, mobile phone, GPS navigation,
roof rack, trailer.
Additional
equipment will be provided and specific requirements fulfilled only if
confirmed separately by the car rental.
Rental period and place of
delivery
When
booking the car, the rental period (start and end date and hours) should be
specified, together with the place of acceptance and place of return. Minimum
rental period is 24 hours. The client may select from the car delivery places
offered by the car rental; the car may be delivered to other locations upon
separate agreement with the car rental.
If
the client is more than 2 (two) hours late with accepting the car, the car
rental may unilaterally cancel the booking. After the missed booking has been
cancelled, the client may be offered another rental car based on the
availability in the car rental. When a booking is cancelled, there is no
guarantee that another car will be provided.
The
car can be accepted and returned free of charge to the car rental office at
Zemītes Street 13, Tukums, Republic of Latvia, on business days during the car
rental office business hours. The delivery and return of the car at a
location specified by the client and/ or outside business hours will be charged
according to the Price List available on the car rental Internet website www.fsnoma.lv.
Rental
The rental is calculated for the
entire rental period on the basis of the number of days (also for a non-full
day, if it is more than 2 hours). The Car rental includes the driver's third
party motor liability (OCTA) and the Car's insurance against theft (TP) and
damage (CDW), under a provision that the client bears the deductible
(liability) in case of insured event. The client's deductible (liability) in
case of insured event is lowered when the client has upgraded the insurance to
reduce the deductible. The rentals do not include any variable costs related to
running and upkeeping the car, i.e., fuel and technical fluids costs.
The amount the client has
pre-paid at booking is attributed to the rental. The remaining rental amount
should be paid by the client simultaneously with signing the Car Rental
Agreement.
Pre-payment
When booking the car, the client
will advance a pre-payment to the tune of at least 10% (ten per cent) of the
anticipated rental. If the booking is cancelled and/ or the Car Rental
Agreement is not signed due to the client's fault, the payment to the tune of
10% (ten per cent) of the anticipated rental will be deemed a payment for the
car booking service, while the remaining amount will be returned to the
client's current account from which the payment was transferred.
Security deposit
The purpose of the security
deposit is to guarantee that the client honours its contractual obligations to
the car rental. When booking a car, the client has to specify the manner of guaranteeing
the security deposit: either by paying the security to the car rental's current
account, or, alternatively, by accepting the reservation of the respective
amount in the underlying bank account of a valid client's credit card (or
several credit cards). Car rental accepts international credit cards VISA
and Mastercard.
Car rental may refuse to accept credit cards supported by other settlement
systems. For some individual categories of cars the car rental may request to
indicate at least two valid credit cards for guaranteeing the safety deposit.
If
the client fails to comply with requirements in respect of guaranteeing the
safety deposit, the car rental may refuse to sign the Car Rental Agreement
without any sanctions.
The amount reserved by the credit
card is released, or the paid in security deposit is reimbursed no later than
within 14 (fourteen) days after the rental period expiry date.
Requirements
set forth to the car drivers
When
the Car Rental Agreement is signed, it should specify the car driver, and the
driver should produce a valid driving licence for the relevant vehicle category
plus a personal identification document.
The
car driver should be at least 21 years old and with at least 1 year of driving
history. For some individual classes of cars there may be a requirement that
the driver should be at least 25 years old and with at least 2 years of driving
history.
If
the driver fails to comply with the above requirements, the car rental may
refuse to sign the Car Rental Agreement without any sanctions.
Additional
car drivers
Additional
car drivers may be specified in the Car Rental Agreement who are authorised to
drive the rental car. All additional drivers should meet the same requirements
as set forth for the principal driver. The rules for using the car that are
specified in the Car Rental Agreement are binding on the additional driver. An
additional car driver is for a surcharge according to the Price List available
on the car rental Internet website www.fsnoma.lv.
Fuel
The
car should be fuelled with the type of fuel according to its technical
documentation (petrol, diesel).
Upon
the delivery of the car the fuel level in the tank is recorded, and the car
should be returned fuelled up to the same level. Otherwise an extra charge will
be incurred for the deficit fuel according to the Price List available on the
car rental Internet website www.fsnoma.lv.
Mileage
Standard
mileage limits for passenger cars is 100-250 km per day, and 500 km per day for
minivans. Specific mileage limits are specified in the Car Rental Agreement. If
the mileage limits are exceeded, extra costs for excess mileage are set forth
in the Price List available on the car rental Internet website www.fsnoma.lv.
The client may pay a higher rental and opt for unlimited mileage.
Allowances and discounts
The
client may be entitled to a discount from the rental if the client pays full
amount for the rental and the selected additional services at the moment of
booking the car.
Car
rental will be lower if the car is rented for longer period.
If
the client rents the car for a period beyond 7 days in succession, different
allowances and discounts may be applied. There is no requirement to return such
cars with a clean body.
Liability
The
client's liability is set according to the signed Car Rental Agreement.
The
client may be applied penal charges for returning the car past due, for
returning the car with a dirty interior or body, for smoking in the car, for
speeding, for mislaying the keys and on other occasions, according to the Car
Rental Agreement and the Price List available on the Internet website
www.fsnoma.lv.
The
client should reimburse the actual penalty amount for administrative offences
and violations of road traffic regulations that have been detected during the
car rental period, as well as the fee charged by the car rental office for
administration of such violations.
Jurisdiction
Ltd. "FS Noma" Booking Terms and Conditions, as well as Car Rental
Agreements are executed and performed according to the Latvian law. Any
disputes shall be handled in the procedure stipulated by the Latvian law.